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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
(208) 885-HELP
Teaching & Learning Center Room 128

  How do I check my e-mail using Mozilla Thunderbird? (POP)  

  1. When you start Thunderbird for the first time you will see the Account Wizard automatically. Select the Next button to add a new e-mail account. You should see the screen shown in. 

    NOTE: You can access the Account Wizard later by clicking on the Tools drop down menu and selecting Account Settings... then selecting Add Account... in the bottom right hand corner.

    New Account Setup
     
  2. The next screen is the Identity screen. Enter the appropriate information as shown in.

    Identity
     
  3. Press Next. On the Server Information screen choose POP and enter mail.uidaho.edu as the Incoming Server and mail.uidaho.edu as the Outgoing Server.

    Server Information
     
  4. Note: If you have already used Thunderbird in the past the Outgoing Server will not be listed, and will have text explaining that you are using your previous smtp server.  Please finish the rest of the setup and we will edit the Outgoing Server later.
     
  5. Press Next. The defaults for this User Names screen should work properly.
     
  6. Press Next.   The defaults for this Account Names screen should work properly.
     
  7. Uncheck Download messages now, and Click Finish after you have verified that all information is correct.
     
  8. If you are immediately asked to enter your password for e-mail, click the Cancel button.
     
  9. Next, select Tools and Account Settings from the menus at the top.

    Tools Account Settings
     
  10. Then click on the Server Settings tab under the account you just created.

    Server Settings
     
  11. Under Use secure connection select SSL.
     
  12. Next click on the "Outgoing Server (SMTP)" item in the left hand menu, and double click the account listed.

    Outgoing Server Settings
     
  13. Under Security and Authentication make sure Use Name and Password is checked, and that TLS is selected.  Verify that the Server Name is set as mail.uidaho.edu and the enter your username down below.  Also, change the "Port:" from 25 to 587.


     
  14. Press OK until you are back at the main screen for Thunderbird.
     
  15. You can now click on the Get Mail button to retrieve your e-mail. The first time you receive e-mail and send e-mail you will be prompted for your Novell/AD password. You can check the box to Use Password Manager to remember the password.

    Password Prompt
     

 

 
   
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