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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

  UI Account Sponsorship Information  

What does "sponsorship" mean?
Sponsorship is the term used by ITS when a full time employee agrees the sponsoree has legitimate work or academic reason to have a UI account. If the account is used for any purpose that violates the UI computer use policy, ITS will work with the "sponsor" concerning issues about the account.

How do I sponsor an account for someone?
The sponsor will need to send an e-mail from their official University of Idaho e-mail account to the Help Desk with the following information:

  • The sponsor’s Vandal ID Number
  • The Vandal ID Number of the person they would like to sponsor or information for a Vandal ID Number to be created (name, address, date of birth and alternate email address)
  • The reason for sponsorship
  • How long the sponsorship will last

How long does the sponsorship last?
Sponsored accounts for the University of Idaho can have any expiration date with up to 1 year at maximum. Sponsorship can be renewed by the sponsor as needed at anytime (including removing sponsorship or decreasing the sponsorship timeframe).

How do you renew or change sponsorship?
A sponsor can renew or modify sponsorship for an account in two different ways:

  • By logging on to account management on the e-support site at support.uidaho.edu and then clicking on the link titled “Extend Account Expiration”
  • Or by contacting the ITS Help Desk through e-mail from their official University of Idaho e-mail account, fax, or campus mail a memo stating that the account sponsorship needs to be extended and how long the extension is needed.

How do I reset the password on a sponsored account?
The sponsor may request a temporary password be set for an account they sponsor by contacting the ITS Help Desk at helpdesk@uidaho.edu or 208-885-HELP (4357).

 
   
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