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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

  What are Spam False Positives?   

False Positives are messages that are NOT spam but were classified as spam by the e-mail system. These are very rare and usually are messages sent through electronic newsletters or to large numbers of recipients.

How do I report False Positives?

We are very concerned with False Positives and it is very easy to report these to us by e-mail at helpdesk@uidaho.edu. We need you to provide this information:

  • Sender and recipient e-mail addresses
  • Date and time the message was sent
  • Subject of the message
 
 
   
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