| These are some of the most frequently asked
questions at the Help Desk. If you don't see the
information you are looking for, you may contact the
Help Desk at helpdesk@uidaho.edu or 208-885-HELP (4357).
Note: You may search our FAQ pages through the
"Search E-Support" option at the left. |
*For questions regarding Microsoft Exchange please click here.*
*For questions regarding Vandal Live Mail (for students) please
click here.*
myUIdaho
*For general information regarding myUIdaho please
click here.*
*For myUIdaho FAQ please
click here.*
Windows 7 FAQ
Account FAQ
What UI accounts are used where and what are they called?
How do I activate my Vandal
Live Mail account?
Why do passwords expire?
How do I change my password(s)?
What is a "sponsored" account?
How do I setup and manage a
group/shared email account?
When are accounts deleted?
Transition from Novell to Active Directory
How do I manually uninstall the
Novell Client?
How do I join the Active
Directory domain?
How do I manually join Active
Directory if the Domain Joining Tool was unsuccessful?
How do I verify that my drives are mapped correctly?
How do I access my drives with
Windows?
How do I access my drives with Mac OS
X?
What are my options now
that personal web space is no longer provided by UI?
How do I protect myself and my PC...
...from e-mail phishing
...from viruses?
...from spam?
...from Windows vulnerabilities? (Microsoft's "Security & Privacy"
site)
...from
spyware
and adware
...when traveling abroad
How do I check my University E-mail (For Staff/Faculty)...
...using the recommended Outlook 2007 setup
...using
Outlook Web Access
...using
Entourage 2004/2008
...using a Blackberry Mobile Device
...using an IMAP account with enhanced security settings
...in Outlook 2007
...in Outlook 2003
...in Entourage 2004/2008
...in Mozilla Thunderbird
...in OS X Mail
...using a POP account with enhanced security settings (not
recommended)
Before you setup the e-mail client
please do the following:
1.
Log in to
https://support.uidaho.edu/
2.
Select the "Exchange Features" menu item.
3.
Next to the POP3 service option select "Set to Enable" to enable
POP3 service.
4.
Select the relevant e-mail client instructions from the list
below.
...in Outlook 2007
...in Outlook 2003
...in Entourage 2004/2008
...in Mozilla Thunderbird
...in OS X Mail
...using a web
enabled phone and Outlook Mobile Access
Miscellaneous FAQ
How do I enter the UI Wired Equivalent Privacy (WEP) key?
...in Windows XP?
...in Windows XP Service Pack 2?
(Click TV for interactive tutorial)
How do I use the internet to find an answer to my problem?
How do I find e-mail headers?
...in Outlook 2003/2007
...in Vandalmail Live
How do I
change my e-mail client's password?
How do I forward my U of I e-mail to another e-mail address?
How do I set an auto-reply
or vacation message on my U of I e-mail?
Where do I find information on using Blackboard? (Blackboard Help page)
How do I change my Banner password?
How do I
find information about Banner, the UI administrative system?
What software does the Help Desk support?
How do I setup a printer on the network/what name do I use?
How do I install the UI Root SSL Certificate?
What is a wallplate id/how do I find my MAC address?
How do I
access my User Directory and Shared Space?
What are
the system requirements for the Managed Security Network (MSN)? |
